Client Feedback
I routinely gather feedback from clients about their experiences with me in order to continuously monitor and improve my service. After a consultation or period of therapy, clients are sent a survey to complete which encourages additional comments. This page provides some examples of the responses received.
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"Kate was very approachable and friendly throughout the session - I felt very safe to express myself"
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"I feel that although talking about personal things that bother me and make me feel uncomfortable Kate was understanding and not judging in her approach."
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"I felt very comfortable with Kate which allowed me to open up and be transparent."
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"Kate was incredibly courteous and sensitive in regards to my gender identity and this was very helpful in making me feel comfortable enough to disclose details of my life and past traumatic experiences that were relevant."
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"Kate was very easy to speak to, non-judgemental and focussed."
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"Kate is kind and gentle in her approach. She immediately puts you at ease, allowing understanding and trust to develop easily. This was important for me. It helped me open up and begin the process of tackling the causes of my anxiety."
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"Talking to a very empathetic professional, who gave me many different strategies to help me cope with my issues, all of which I found extremely helpful and will continue to use from now on. She has changed my thinking and processing of a range of issues, which in turn has enabled me to cope more readily with the various things life throws at us all. I now feel that I have had my life returned to me."
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"Kate was brilliant at getting me to think differently about the sources and triggers of my anxiety and how I might tackle them. Whilst my anxiety has not gone, Kate has successfully armed me with the tools to manage my anxiety and avoid it spiralling out of control."
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"Through the therapy process, Kate helped me navigate a difficult period in my life for which I will always be grateful. As well as arming me with some essential anxiety management tools, I can also happily report that I understand myself better. Kate's therapy has helped me tackle some of my personal insecurities and become more accepting of who I am, (which, as it turns out, might not be as bad as I thought)."
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"Kate asked questions I hadn't thought about which helped me reflect on some very important subjects."
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"Kate was very professional, I appreciate the consultation and the time taken in trying to understanding my motives and checking that I'm aware of any potential risks and the process."
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​"Kate asked thought provoking questions, which helped me to further reflect on my motivations and expectation re surgery. I found the session most helpful."
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"I did not know that there are psychological evaluations around plastic surgery until I was referred. This gave me a further opportunity to consider my planned surgery and whether this is the right procedure for me and why. Luckily I am already very reflective so have had a lot of conversations around this surgery before I planned it, therefore I was already confirmed in my decision. but it is a safe forum to really think about the impact such surgery can and will have ans Kate was able to systematically walk me through those again."
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"Kate herself was more than helpful. I was initially concerned about being referred as I had disclosed being in therapy and I felt 'penalised' for working not just on my physical but also my mental health as part of this procedure. Equally I can accept and acknowledge the concerns around why I was referred. Ultimately I can confidently say that this session was useful to me and there was nothing really to be worried about and people who haven't already got support around their mental health would really benefit from Kate and her services when considering plastic surgery."